Return Policy

Returns 

We want you to be fully satisfied with your order. Please review the following return guidelines carefully:

  • If you would like to request a return or file a claim, please do so within 7 calendar days of receiving your merchandise.
  • All returns require prior written authorization. Unauthorized returns will not be accepted.
  • Merchandise must be returned in its original condition. If the original vendor packaging has been opened, items must still be in new, sellable condition.
  • Items that appear worn, washed, or altered in any way will not be accepted for return.
  • We are unable to accept returns for merchandise with stains, holes, or any damage that may have occurred while in the buyer’s possession, particularly after the 7-day claim period has expired.
  • Return shipping labels will only be provided in cases where the vendor has shipped an incorrect style or color, or where an error has been acknowledged by the vendor. Fit or color discrepancies are not eligible for prepaid return labels unless otherwise approved.
  • Incomplete pre-packs cannot be accepted for return under any circumstances.
  • Estimated delivery dates for pre-orders and backorders are provided for reference only and are not guaranteed. For pre-order cancellations, a written cancellation request must be submitted at least 48 hours prior to shipment.

Refund Policy

At Anniewear, we strive to provide excellent service and satisfaction. Please note the following refund and claim policies:

  • Refunds are not offered for any damages, returns, or claims. Approved returns will be issued as store credit.
  • Exceptions apply only if:
    • The vendor shipped an incorrect style or color, or
    • The shipment was made after the buyer’s written requested cancellation date.
  • Returns that do not comply with these policies may be subject to a 20% restocking fee or may be declined entirely.
  • Returns submitted without prior written authorization or returns received after the allowed return period may also be subject to a 20% restocking fee or rejection.

For any return inquiries or claim submissions, please contact us at info@anniewearapparel.com. We are happy to assist you.